What Can a Telephone Answering Service do for me?
NY Answering Service provides a full set of telephone answering service solutions for your business. We’ve raised the performance bar in the telephone answering service industry by providing our customers with unique solutions to support their telecommunications needs. NY Answering Service is more than just your typical telephone answering service: we’re more than just off-hours message takers. We provide a complete ‘round-the-clock customer service call center solution for businesses large and small, across a wide variety of industries.• Live telephone answering service staffed by professional customer service representatives
• Multiple voice mailboxes are available for each account with extra-long greeting and message recording times.
• Live operator service can be combined with voicemail transfer, or you can choose a direct-to-voicemail service account.
• Live operator call transferring to your office, home, mobile phone, voicemail box… anywhere.
• Messages can be dispatched to your cell phone, pda, email, paging, fax or voicemail.
• Emergency notification can be arranged and changed at any time with a call to our customer service department.
• Complete fax and mail services available
We specialize in providing our NY Answering Service members with services that go above and beyond other local New York answering services’ support options. NY Answering Service offers our customers appointment setting, order-taking, customer service, ad response, and RSVP services. We can manage the databases for these services to ensure that you and your customers and clients make a solid connection any time of the day or night.
NY Answering Service is your complete virtual office solution provider. We will act as a seamless point of contact with your callers, enhance your company’s brand image and ensure that your callers will receive the best customer care, anywhere. When callers are pleased with the quality of customer service they receive, they will be return customers.
Our operators are exceptionally well-spoken, fully trained customer service representatives with a background in providing customer service in a wide variety of fields. Our staff includes operators who are fluent in conducting business communication in Spanish as well as in English, providing your company with bilingual communication with your callers.
Create a 24-hour Customer Service Center for Your Business
NY Answering Service operates 24 hours a day, 7 days a week, 365 days a year. We are one of the most reliable answering service companies in the business: we’ve installed a redundant electronic backup system to ensure that your calls are always answered, your data is efficiently recorded and that all your caller data is securely stored in the event of a power outage.
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Local Telephone Answering Service Specializes in Serving Local Companies
NY Answering Service changes the playing field for up and coming New York businesses that need to find a better way to handle both their inbound and outbound telephone calls and messages. With over 35 years in providing telephone answering service for companies located throughout New York State, no other telephone local answering service does it better. Our experience has led us to streamline our operations, invest in new technology, try new methods and transform innovations into solutions for our customers. NY Answering Service started as a local New York Company, in a tiny backroom in a New York City apartment. We understand the needs of small-to-medium sized businesses throughout New York State, because we’re a local business just like yours. Because we know our clients and know our region, we are able to offer your company the highest quality and most affordable local telephone answering services anywhere.
NY Answering Service: Your Calls Our Are Business
NY Answering Service wants to provide your callers with a seamless customer service experience that exceeds their expectations and enhances your company’s profile. Give us a call today to learn more about how hiring a local NY answering service can do to support your business.